The
Twenty Two is a cultural space dedicated to the art of lingering. Designed for
the creative, the curious and the non-conformist.
We encourage our
Patrons to use The Club at The Twenty Two (“The Club”) as a place of study as
much as a social space.
These rules (the
"Rules") are to ensure our Patrons and their guests treat each other
with respect in The Club and to oversee the handling of applications and
memberships, which will allow The Club to be enjoyed by all. The Twenty Two
shall curate a Committee (“The Committee”) to embody and enrich The Club and
its philosophy; and to uphold these Rules.
PART A – MEMBERSHIP AND PAYMENT
1.
PATRONS OF THE TWENTY TWO
A Patron of The
Twenty Two is any person who has a current Membership of The Club. All Patrons
agree to be bound by these Rules and any further rules or regulations as
amended by The Club, from time to time. It is your responsibility to check our
website regularly to ensure that you are aware of the latest up to date version
of our Rules, as you shall be bound by them.
Patrons shall be
responsible for ensuring that their guests are aware of and honour these Rules
and will be held personally responsible for their guests’ conduct and any
transgressions at all times. A failure to ensure that your guests follow all
Club Rules and conduct themselves in an appropriate manner whilst on The Club’s
premises may result in the suspension or termination of your membership.
2. MEMBERSHIP
APPLICATION PROCEDURE
2.1 Applications
for membership are welcomed from all persons over the age of 21 years.
2.2 Aspiring
Patrons must be put forward by an existing Patron or Committee member. The
aspiring Patron must submit an online application form, accompanied by a letter
of approval from their proposer. The proposer may be any person other than
family members.
2.3 By completing
and submitting an application, you agree to be bound by the Rules.
2.4 For a Patron
to activate their membership, the Patron will need to (a) create a username and
password via the Patron portal website (as described in the confirmation email,
the “Patron Portal”); and (b) download The Twenty Two app (“the Patron App”) from
the Apple App Store or Google Play. Once the Patron App has been successfully
downloaded, the Patron will be guided through the required steps to complete
your membership. We do not guarantee the availability of the Patron Portal or
the Patron App at any time and are not liable for any operation or failure of
the Patron Portal or App at any time. In the event that the Patron Portal or
Patron App are not working, please contact membership services at membership-nyc@thetwentytwo.com.
2.5 The Committee
meets once a month to select new applicants. If your application is successful,
we will notify you by email to confirm your membership and start date.
Otherwise, your application will be added to the waiting list and reviewed at
the next meeting.
3. EFFECT OF
EXPIRY, SUSPENSION OR TERMINATION OF MEMBERSHIP
Where an
individual’s membership has expired or been terminated, or during the period of
suspension of an individual’s membership, the individual may not exercise the
rights of a Patron under these Rules. All membership and joining fees are
non-refundable unless agreed otherwise.
4. DISCIPLINARY
PROCEDURE
4.1 The Twenty Two
may immediately suspend a Patron’s membership which may lead to a termination
of a Patron’s membership, for any duration, if The Committee finds that a
Patron’s conduct is: in breach of these Rules; is inappropriate, violent or
abusive; is unlawful, harmful, threatening, defamatory, obscene, indecent,
harassing or racially or ethnically offensive; facilitates illegal activity; is
discriminatory based on race, gender, age, colour, religious belief, sexual
orientation or disability; causes damage or injury to any person or property,
or is not in the spirit or best interest of The Twenty Two; or may harm the
reputation or the business of The Club or The Twenty Two, its members or staff.
4.2 Where The
Twenty Two has suspended or terminated an individual’s membership, unless
otherwise permitted by the Committee in writing: (a) that Patron is not
permitted to return to The Club as a guest after such a termination or during
such suspension and in certain circumstances may not be permitted to return to
any Twenty Two premises; (b) any refund of the membership fees shall be
entirely at the discretion of The Twenty Two.
4.3 Where The
Twenty Two suspends or terminates an individual’s membership, the individual
will be given notice in writing by The Club, provided that where suspension or
termination is immediate, it may be communicated verbally and written notice
(or email) shall be provided within a reasonable time thereafter. During any
suspension and investigation (unless otherwise permitted by the Committee in
writing) Patrons will not be allowed on The Twenty Two premises. Any
memberships at risk of suspension or termination will be reviewed at our
monthly Committee meetings and notified to you, where appropriate.
4.4 In the event
of any dispute whatsoever in respect to these Rules, the decision of The
Committee is entirely at The Committee’s discretion, is final, and not subject
to appeal by the Patron. Nor is The Committee required to give reasons for its
decision.
4.5 Please be
aware that any of our senior members of staff at The Twenty Two premises or
where events are taking place are authorised by The Committee to apply these
Rules to any Patron or their guests at any time, entirely at their discretion,
including the ejection of you or your guests from our premises. Please contact
membership services if you have any complaint about any member of our staff or
a service provider.
5. RENEWALS
5.1 Membership is
for a minimum period of one year and is renewed annually. The Committee has
absolute discretion to decide whether to renew a membership, with no reason
provided and no appeal permitted. You will be notified to remind you of your
membership renewal date, along with the option of cancellation. If you do not
cancel your membership following this notification, your membership, following
payment for your Membership fees having been made, will be automatically
renewed.
5.2 In the period
in advance of membership renewal, you will be contacted to advise you of the
pending renewal and we kindly ask Patrons to notify The Twenty Two before their
membership renewal date, should they wish to cancel or make any amendments to their
membership.
5.3 Where a Young
Patron reaches 30 years of age, The Twenty Two will automatically mature the
membership to a Patron and, upon renewal, the membership fee payable shall be
the fee for a Patron membership. The Twenty Two will inform the Patron of these
adjustments by email and ahead of the renewal date.
5.4 You may cancel
your membership at any time (prior to renewal or otherwise) by
contacting the membership
team at membership-nyc@thetwentytwo.com. If you have
nominated annual payment and you cancel your membership (or your membership is
cancelled for any reason) at any time during your membership year, you will
still have to pay your full membership fee for the remainder of your membership
year, if any.
6. MEMBERSHIP FEES
AND PAYMENT
6.1 We kindly ask
all prospective Patrons to provide up to date payment card particulars with
their application. No fees will be taken until membership is approved and
activated. You agree to provide us with relevant valid, up-to-date and complete
contact and billing details and a payment method to process any payments or
repeat payments to be made by you. Fees for membership renewal shall be payable
in advance. By submitting your payment information to us, you automatically
authorise us (without any further reference to you) to charge to such payment
instrument your annual membership fees and any other outstanding charges
incurred through your use of The Twenty Two and Club facilities. You must have
an open payment channel such as a Direct Debit or Automatic Card Payment set up
with The Twenty Two. If this is cancelled or payment fails through the agreed
channel, you undertake to make payment for any outstanding balance of any fees
due or payable to The Twenty Two, in full, within 7 days of the original due date.
Failure to make this payment may result in legal action to recover the monies
due, including any interest (at an annual rate equal to 4% over the then
current base lending rate of Barclays Bank at the date the relevant invoice was
issued, commencing on the due date and continuing until fully paid, whether
before or after judgment) on the outstanding balance and any administrative or
legal costs and cancellation or suspension of your membership.
6.2 Upon a
successful application, membership fees will be charged to the payment details
provided in line with your successful membership notification.
6.3 The
confirmation of a new membership or the renewal of an existing membership may
be delayed or cancelled if the payment for membership subscription fees is
refused.
6.4 Where the
renewal of an existing membership is hindered by a declined payment, the
individual’s membership shall be suspended from the expiry date of the paid
membership.
6.5 All
memberships are non-transferable and non-refundable.
6.6 The Twenty Two
may increase the membership fees from time to time, which shall be effective
for each Patron from their upcoming date of renewal.
7. OTHER FEES AND
PAYMENTS
7.1 Patrons shall
be required to add and maintain a chargeable payment method in favour of The
Twenty Two at all times.
7.2 Patrons may
make payments, track spending and examine monthly statements via the Patron
App.
7.3 Patrons must
settle bills, in full and cleared funds, on the night unless they have a
pre-approved credit facility with The Club or The Twenty Two.
7.4 Patrons are
responsible for any purchases and non-membership fees incurred by them and
their guests. If a bill is not paid by a Patron or their guest, this may bring
about a termination of membership. This is without prejudice to The Twenty
Two’s other rights, including, without limitation, the right to recover any
outstanding sums.
PART B - GENERAL RULES
8.
ENTRY TO THE CLUB
8.1 Upon arrival,
the Patron will be asked to sign in with their digital membership card, located
in the Patron App.
8.2 We kindly ask
guests of Patrons to enter The Club only after reception staff have confirmed
that their details have been noted.
8.3 The Twenty Two
may at its absolute discretion:
· (a) refuse entry to The
Club for any Patron or their guest
· (b) remove any Patron or
their guest from The Club premises
· (c) suspend or terminate a
Patron’s membership without providing a reason
9.
MOBILES AND LAPTOPS
9.1 We kindly ask
that mobile devices be set to silent, meeting or vibrate mode at all times.
9.2 All phone
calls are to be made or received with consideration of fellow Patrons and
within the designated areas. Please ask our team where you can make phone calls
within the Club if unsure.
9.3 Laptops can be
used until 5pm in The Living Room, only.
9.4 The Living
Room may be used as a space for informal meetings until 5pm. After 5pm it is to
be used as a social space, not a business club and the same rules apply
regarding members bringing mixed groups.
9.5 We kindly ask
that any sounds from variable devices — however melodic — be played only
through headphones and are not audible to your fellow Patrons or their guests.
10. PHOTOGRAPHY
AND PUBLICITY
10.1 Photography,
videography, live-streaming or recording of any kind is absolutely prohibited
on The Twenty Two's premises unless authorised by management in writing in
advance. We reserve the right to confiscate any recording device and any
content taken whilst on The Twenty Two’s premises.
10.2 Our community
flourishes on the mutual values of privacy and respect. Patrons must uphold
other Patrons’ and their guests’ privacy and confidentiality, and are not
permitted to discuss or share in public any event occurring at The Twenty Two’s
premises, other members or guests without their permission. You are responsible
for ensuring your guests’ discretion and will be held accountable for any
disclosure relating to other Patrons or their guests, or in respect to any
event occurring on The Twenty Two’s premises, in any social or other media, as
if it were your own.
10.3 You may take
photographs or videos in the publicly accessible areas of The Twenty Two (other
than when those spaces are being used for a private event) but we politely
request that you do not take photographs or videos of other Patrons or their
guests in the public areas.
11. PETS
11.1 Dogs are
welcome in The Living Room until 5pm, provided that they are chaperoned by
their owner and kept on a lead at all times. Dogs are not permitted elsewhere
in The Club or at other times, except for certified assistance dogs.
11.2 If you would
like to bring a new pet into The Club, please do get in touch and we will do
our utmost to accommodate you.
12. SMOKING
12.1 Smoking
Areas: The designated smoking area for Patrons and their guests is located outside
on the lower ground floor.
12.2 There is to
be no smoking, vaping or use of e-cigarettes with the exception of the
designated areas above. The rest of The Twenty Two including all guest rooms
remains a strictly no smoking are.
12.3 Patrons and
their guests must honour all relevant laws and regulations in regards to
smoking.
13. LOST OR
DAMAGED PROPERTY
13.1 The Twenty
Two is not liable for any loss or damage to your property whilst on The Twenty
Two premises unless directly caused by our gross negligence and you must take
reasonable care in relation to your property at all times. Lost property items
will be held for a reasonable amount of time as determined by the nature of the
item held.
14. GUESTS
14.1 Patrons are
permitted to bring up to three guests at any one time. Patrons may request an
extended guestlist by getting in touch with the membership team by e-mailing membership-nyc@thetwentytwo.com at least 48 hours
before their arrival. The Head of Membership has absolute discretion to accept
or decline any such request. Following the approval of any guestlist request,
Patrons may request to bring additional guests by e-mail or telephone, such requests
to be at the sole discretion of management and the membership team. From time
to time, we may not be able to satisfy a request for an extended guestlist.
14.2 We kindly ask
that all guests are signed in by the Patron in advance or on arrival. If a
guest arrives before the Patron, they will be asked to wait in The Restaurant
bar.
14.3 Patrons are
responsible for the conduct of their guests during their time at The Club.
Guests must leave The Club when the relevant Patron leaves The Club; and guests
must not be left unaccompanied by the Patron under any circumstances.
14.4 We welcome
those under the age of 18 to enjoy The Restaurant, located on the ground floor.
Guests may be asked for proof of age on arrival. We reserve the right to refuse
any access to The Twenty Two’s premises, other than The Restaurant, to any guests
under the age of 18.
14.5. Children of
Patrons or Hotel Guests are welcome to be in The Living Room until 5pm, as long
as they are chaperoned.
15. DRESS CODE
15.1 The Club does
not adopt a strict dress code as we keenly celebrate the individuality of our
Patrons. However, we do kindly urge our Patrons to respect the character and
spirit of The Club and their fellow Patrons, and therefore we would ask that
Patrons please do not wear gym, active or pool wear throughout The Club. You
are required to ensure that any guests comply with this rule and are
presentably dressed.
16. OPENING HOURS:
16. 1 The Living Room: TBD
2. The Restaurant: TBD
3. The 9th Floor: TBD
17. NEIGHBOURS
17.1 Our historic building is situated in a peaceful neighbourhood and we
take pride in being a considerate member of the community. We graciously ask
that Patrons and guests departing The Club at night do so quietly and
respectfully. Any disturbance may lead to membership suspension or termination.
18. RESERVATIONS,
EVENTS AND CANCELLATIONS
18.1 Patrons can
make reservations via the Patron App and Patron Portal, or by telephone or
email. All necessary details can be found on the Patron App or Portal or the
website.
18.2 All events
enquiries must be made through our online “Event Inquiry Form” located on the
Patron App and Patron Portal or by emailing our Events team.
18.3 We kindly ask
that any changes to or cancellation of an event or reservation booking must be
made by phone with the Events or Membership teams.
18.4 Once a
request for a change or cancellation has been collected by a member of our
team, an automated email will be sent to confirm any amendments or
cancellations.
18.5 We kindly
advise that a cancellation fee will be charged for any cancellations made less
than 24 hours in advance or for any no-shows.
18.6 We may close
all or part of The Club to Patrons and their guests for private events or
maintenance work. Where a private event is occurring in part of The Club,
Patrons must respect the privacy of the event and its attendees and shall not
disclose any details of the event or attendees to any third party.
19. HOTEL ROOMS
19.1 When booking
a bedroom in The Hotel, a Patron and any guests shall be bound by the booking
policy as described at the time of the reservation.
20. ILLEGAL
SUBSTANCES AND ITEMS
20.1 No Patron or
guest shall use, ingest, possess, sell or otherwise distribute any illegal
substances or other illegal items; or attempt or seek to do the same on any of
The Club’s premises or in the nearby vicinity or in any context relating to The
Club.
20.2 Any Patron or
guest found in breach of the Rules regarding illegal substances or items will
be ejected from the premises and the Patron’s membership shall be terminated.
21. DAMAGES
21.1 Patrons and
their guests shall respect the property of The Club and other Patrons at all
times and shall not remove or cause any damage to it.
21.2 If a Patron
or their guest(s) cause any damage or destruction to any property of The Club
or another person, the Patron shall be fully responsible for covering any costs
incurred by the damages.
22. PRIVACY
22.1 Any
membership information or other personal information that Patrons or their
guests provide, or which we collect from said Patron or guest, will be handled
in accordance with our privacy policy [LINK].
23. CONDUCT,
SAFETY AND SECURITY
23.1 We do not
tolerate drunkenness (or any kind of intoxication), foul language, violent or
abusive behaviour or any other improper behaviour on The Club’s premises. We
operate a zero-tolerance policy and any violation of this section 23.1 or 5.1,
may at the Committee’s discretion, result in the termination of your
membership.
23.2 We kindly ask
that Patrons and guests observe and honour the Rules, any signs or other
information announced to them by The Club or its staff. Patrons are responsible
for taking sensible precautions to keep themselves and their guests out of
harm’s way while on The Club’s premises.
23.3 We kindly ask
that Patrons immediately report any accidents, injuries or hazards to The
Club’s staff.
23.4 Patrons
should be aware (and must make their guests aware) that The Club uses CCTV for
safety and security reasons.
23.5 Patrons
should act with courtesy and respect towards all The Club’s staff and anyone
providing services on The Twenty Two’s premises. In the event of any
transgression relating to staff or service providers, we reserve the right to
eject the transgressor(s) from the premises, bar further access and suspend or
cancel membership.
23.6 You are
entirely responsible for all of your guests’ actions whilst they are on The
Twenty Two’s premises, as if they were your own.
24. INTELLECTUAL
PROPERTY
24.1 We kindly
advise that Patrons and their guests should not use the names, logos,
trademarks, get-up, goodwill or other intellectual property of The Twenty Two
(“Intellectual Property”) without The Twenty Two’s prior written permission;
and may not create or authorise the creation of any communications, marketing,
advertising or
promotional
materials which use the Intellectual Property without The Twenty Two’s prior
written permission.
25. LIABILITY
25.1 Subject to
clause 25.5, The Twenty Two, its staff, servants and agents shall not be liable
to any Patron or guest for any loss, damage or injury suffered by them or to
their property, howsoever caused, other than as a result of The Twenty Two’s
gross negligence.
25.2 Subject to
clause 25.5, the total liability of The Club in contract, tort or any other
head of liability shall be limited to the membership fees payable by the Patron
(or in the case of a guest, by the Patron whom the guest accompanied) for the
previous two years.
25.3 Subject to
clause 25.5, The Twenty Two shall not be liable for any consequential or
indirect loss.
25.4 Subject to
clause 25.5, The Twenty Two shall not be liable for any loss of profits, loss
of sales or business, loss of agreements or contracts, loss of anticipated
savings.
25.5 The Twenty
Two does not exclude or limit in any way any liability where it would be
unlawful to do so, including liability for death or personal injury caused by
negligence and liability for fraud or fraudulent misrepresentation.
26. GENERAL
26.1 A Patron’s
membership and their rights under the Rules or any agreement with The Club are
personal to them and cannot be transferred or allotted to any other party.
26.2 These Rules
do not give rise to any rights under the Contracts (Rights of Third Parties)
Act 1999 to enforce any term of this agreement.
26.3 If a court
finds that any part of the Rules is illegal or unenforceable, the remaining
Rules shall continue in force.
26.4 No failure or
delay by The Twenty Two to exercise any right or remedy provided under this
agreement or by law shall constitute a waiver of that or any other right or
remedy, nor shall it prevent or restrict the further exercise of that or any
other right or remedy. No single or partial exercise of such right or remedy by
The Twenty Two shall prevent or restrict the further exercise of that or any
other right or remedy.
27. INTERPRETATION
AND AMENDMENTS
27.1 These rules shall be governed in accordance with the laws of New
York and the parties, in any dispute, agree to submit to the exclusive
jurisdiction of the courts of New York City.
27.2 In the case
of a dispute regarding the interpretation of the Rules, the matter shall be
referred to The Committee whose decision shall be final.
27.3 The Twenty
Two may amend the Rules from time to time. Where it does so, it shall display
the new Rules at www.the22.london. Unless clearly stated otherwise, such Rules
shall supersede and replace the previous Rules
28. CONTACT
28.1 If you have
any questions about the Rules, please get in touch at membership-nyc@thetwentytwo.com.
1.2 The criteria
for each tier of membership is as follows:
· a) Young Patrons: members
who are 21 years to 29 years old.
· b) Patrons: members aged
30 years or above.
· c) Joint Patrons: married
couples, civil partnerships or life-partners who reside at the same residential
address.
· d) Temporary Patrons:
hotel residents who have agreed to be bound by the rules of The Club
Lifetime
Patrons: by invitation only
The Twenty Two is a trading name of 22 Hotel Management Limited, a
company registered in England and Wales (company number 11577526) and with
registered office at 4th Floor, Millbank Tower, 21-24 Millbank, London, United
Kingdom, SW1P 4QP.